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Prepare Salesforce CRT-261 Exam

With Certification Preparation for Service Cloud Consultant Exam Questions

Last Updated : Oct 23, 2021
Total Questions : 359
This CRT-261 Exam Discount Bundle Pack Includes:
  • Desktop Practice Test Software
  • Web Based Software Practice Test
  • PDF Version
Price: $100.00
Before $179
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CRT-261 Desktop Practice Test Software

$75.00

Updated : Oct 23, 2021
359 Total Questions
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CRT-261 Questions & Answers (PDF)

$69.00

Updated : Oct 23, 2021
359 Total Questions
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CRT-261 Web-Based Self-Assessment
Practice Test

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Customize Options
$69.00

Updated : Oct 23, 2021
359 Total Questions
Desktop Practice
Test software
Web Based
Practice Test
Questions &
Answers (PDF)

Latest Salesforce CRT-261 Exam Questions

We regularly update our Salesforce CRT-261 Exam Questions, following is a glimpse of the latest CRT-261 Exam Questions updated in our Salesforce CRT-261 Exam preparation products. Buy Salesforce CRT-261 Exam preparation material listed above to avail a full set of the updated exam preparation material.

Universal Containers is migrating from Classic Knowledge to Lightning Knowledge using the Lightning Knowledge Migration Tool and noticed that none of the Article file attachments were migrated. How can a Consultant migrate the file attachments?


Which two advantages does Salesforce provide with the OpenCTI framework? Choose 2 answers


Universal Containers has an upcoming maintenance window where read-only access will be available. Which two actions will Universal Containers be able to perform during this window? Choose 2 answers


Universal Containers' customer service technicians need to access the following information while at a customer site to complete the service call: * Customer order history * Level of contracted support * List of replaceable parts Which system can Salesforce integrate with to retrieve this information and make it available to technicians in the field?


Universal containers would like to implement a solution to hold service reps accountable to customer service level Agreements. Which two steps are necessary to satisfy this requirement? Choose 2 answers


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