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A call center has agents skilled In sales of product X. You want them to be able to wrap up calls after they complete a sales call.
To allow this agent to wrap up a call, which parameter should be adjusted?
What is an abbreviated dialing list that is defined for the entire organization?
Which statement describes the purpose and function of a hunt group?
What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration? (Choose four.)
Which option describes a feature access code?