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Prepare Avaya 33820X Exam

With Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam Exam Questions

Last Updated : Oct 16, 2021
Total Questions : 64
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33820X Desktop Practice Test Software

$75.00

Updated : Oct 16, 2021
64 Total Questions
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33820X Questions & Answers (PDF)

$69.00

Updated : Oct 16, 2021
64 Total Questions
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33820X Web-Based Self-Assessment
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$69.00

Updated : Oct 16, 2021
64 Total Questions
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Latest Avaya 33820X Exam Questions

We regularly update our Avaya 33820X Exam Questions, following is a glimpse of the latest 33820X Exam Questions updated in our Avaya 33820X Exam preparation products. Buy Avaya 33820X Exam preparation material listed above to avail a full set of the updated exam preparation material.

Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.

Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)


Avaya OneCloud IX,H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill-based call center routing as part of their solution.

Which two IX Contact Center bundles offer this feature? (Choose two.)


Which key Avaya Aura Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?


A customer needs to integrate a network of call centers for better load balancing and optimal agent utilization. They also need to monitor the status of the specified resources and adjust call processing. This would enable the system to compare the specified skills, identify the skill that provides best service to a call, and deliver the call to an agent in the skill. If no agents are available in the skill, the call is queued.

Which Avaya Aura Call Center Elite feature would you recommend to this customer?


With the pre-built Virtual Private Clouds (VPCs) of Avaya OneCloud ReadyNow, Avaya is providing a robust foundation for enterprise cloud deployments. Each VPC Is built as a dedicated software image of Avaya's market leading Contact Center solutions.

What Is the default VPC hardware and software configuration?


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